As Best Buy is mapping out its post-pandemic future, its store employees are becoming responsible for more than just selling product.
How Best Buy is rethinking the role of its store employees
Fired Lowe's worker: 'Don't blame workers for poor service, blame CEOs' – People's World
Why a Better Store Associate Experience Means a Great Customer Experience - Centific
13 Behind-the-Scenes Secrets of Retail Store Employees
Employee Experience: A Complete Guide for HR - AIHR
Best Buy lays off hundreds of store employees as shopping trends shift
How retailers are using automation platforms to solve labor retention
The New Humanitarian, Rethinking Humanitarianism
Best Buy puts multi-taskers to work - RetailWire
Employees Increasingly Seek Value and Purpose at Work
How Retailers Can Overcome Their Biggest Challenges Today, by Successive Digital, Successive Digital