The Omega Project: Reclassifying Non-Emergency Calls - JEMS: EMS, Emergency Medical Services - Training, Paramedic, EMT News

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One of the greatest challenges facing EMS systems across the country is how we will address increased demand for services when faced with a shrinking pool of available funds and qualified staff. Medic, the Mecklenburg County EMS agency, located in Charlotte, N.C., has spent the better part of the past two years evaluating a radical new approach for dealing with this emerging scenario. The goal is to create a truly patient-centered system of care that consistently delivers the right resources to the right palce at the right time.