Beacon: All-In-One Email, Chat, and Self-Service Support - Help Scout

Help Scout's Beacon puts all of your support tools in one place. Offer email support, showcase knowledge base articles, and provide chat support.

Customer self-service: What it is, how to implement it, and tools

Beacon: All-In-One Email, Chat, and Self-Service Support

Email sent from Help Scout to a Trial user

Help Scout - Live Chat From Your Website Using Beacon

Know the basics with Help Scout for a unique customer service.

Help Scout - Full test 2023 Customer reviews, Integrations

Help Scout Review 2024 Pricing, Features, Shortcomings

The 12 best customer self-service portals for 2024 - Zendesk

15+ Top Customer Service Automation Software in 2024

Buzz Usborne — Beacon

Know the basics with Help Scout for a unique customer service.

Help Scout Review 2024: The Platform Could Be Better

Help Scout Tutorial: How to Set Up a Help Desk in Help Scout

Beacon 2.0 Preview: Introducing Chat

Marko Tanaskovic (@thassalian) / X